Create a dealer account on our Sign Up page. After submitting your business details, our team will verify and activate your account. You’ll receive a confirmation email with next steps.
API access is available for approved B2B members. Visit /api to request credentials. We’ll provision keys, rate limits, and standard sandbox access. Production keys are granted after a brief validation of usage.
Browse our live catalog on the Brands page. Logged-in dealers will see availability, MAP/MSRP (where applicable), and inventory signals aggregated from our supplier network.
Submit a brand request via Contact Us with the brand name, your current relationship (if any), and estimated monthly volume. Our onboarding team will reach out regarding timelines or alternate sourcing options.
Yes. We support dealer-direct relationships. Connect your approved accounts during onboarding or from Settings > Accounts. Where supported, we’ll sync pricing, terms, and shipping preferences.
We’re open from 6:00am–6:00pm CST, Monday through Friday. For urgent order support outside these hours, please use the priority option on the Contact Us form.
No—customer pick-ups/will call are not available at this time. Orders ship from our supplier and warehouse network to your address.
Orders typically ship within 1–3 business days depending on supplier cut-offs and stock. Transit times vary by carrier and destination. See our Shipping page for carrier options, lead times, and fees.
Yes. We ship to alternate addresses for existing or verified customers. After checkout, you’ll receive verification options by email—or contact us before ordering to pre-verify your ship-to.
We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay (on supported devices), Affirm financing, and cash (for in-person transactions where applicable).
Yes—see our Return Policies for eligibility, timelines, and steps. To start a return, use the Contact Us form after reviewing the policy.
First, confirm the code is entered correctly and not expired. Some brands or items may be excluded due to MAP or supplier restrictions—check our Exclusions page. If it still doesn’t work, contact support and we’ll assist if the code is valid.
At checkout you can add Shipping Protection for coverage against lost, stolen, or damaged packages. With protection, our team can expedite reimbursement or arrange a replacement. Standard (unprotected) shipments require carrier claims and may take longer. See Shipping for details.
For suspected theft, we may require a police report or notarized statement per policy. If a replacement arrives damaged, we’ll help return and replace it promptly. Start with our Contact Us form or see Shipping for claim steps.
Yes—we ship worldwide. Unless specified, quoted rates cover freight within the 48 contiguous U.S. states only. International orders may incur brokerage, duties, and taxes collected locally. In rare cases we may temporarily pause shipments to certain countries due to carrier or fraud constraints.